Delete your account

In the app or on the website

Sign in, open Settings, choose Account, and tap "Delete my account". We email a six-digit code to the address on your account; enter it with your password and the account is deleted immediately.

What is deleted: your account, conversation history, preferences, notification settings, usage counters and app sign-ins. Any Pro subscription is cancelled at the same time so you are not billed again. Questions you asked stay in our quality log without your name.

If you cannot sign in

Email fa.admin26@fieldaccess.co from the address on the account and ask us to delete it. We confirm by reply once it is done.